Simpler operations.
Better experiences.

I’m Gabriel Nicolini. I connect management, customer experience and technology to turn everyday challenges into digital tools for teams.

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From everyday work to better tools.

Projects that start with a concrete problem. Explore the thinking behind each one — and try them yourself.

01Customer Success · Operations

ClientOps Sidebar

The right context. In the right conversation.

Customer information, follow-ups and next steps beside the conversation. A demonstration of bringing information closer to action.

Try it in your browserExplore the project
ClientOps Sidebar demo interface with fictional data
02People operations · Processes

Controle de Ponto

Fewer questions. Clearer daily work.

Time entries, review and period closing in one organized workflow. Explore the demo with no login and fictional data.

Try it in your browserExplore the project
Controle de Ponto demo interface with fictional data
03 · Ebonveil: Ascendants

A world in the making.

A dark fantasy strategy RPG. Cards, choices and encounters in a world I’m building, one decision at a time.

In developmentTest access will be available at a later stage.

From idea to execution, with people in mind.

01

Onboarding & experience

Understand the user’s context, organize next steps and make adoption clearer.

ClientOps brings customer context and follow-up into the conversation.

02

Clearer processes

Map everyday work, identify friction and turn scattered information into coherent workflows.

Time Tracking brings records and outstanding issues into a shared view.

03

Tools that help

Shape solutions, build with AI assistance and validate their behavior in practice.

From a browser extension to the interactive demos you can explore here.

The person behind the work

Gabriel Nicolini.

A management perspective. A builder’s curiosity.

  • Business Administration · Univates
  • ERP, SaaS & Customer Success
  • C2 English

I hold a degree in Business Administration and have experience in support, onboarding and implementation for ERP and SaaS products. I like to understand how a team works before deciding which tool could help.

GN7 Labs is where I connect that experience with product creation: identifying problems, designing workflows, building with AI assistance and testing solutions. My contribution starts with the process and carries through to the user experience.

Explore my background on LinkedIn

Let’s simplify your next challenge.

Let’s talk about projects, processes or professional opportunities.

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